Mea Centre: Pregnancy Support Services
Privacy & Security
The following online privacy policy is to protect and secure the personal information you provide to our organization online.
Awareness
MEA CENTRE provides this online policy to make sure you are aware of our security practices and to inform you of the way your information is collected and used. We also provide you with the opportunity to remove your name from our mailing list if you desire to do so.
Information we collect
There are two different ways in which we collect information from visitors on our website:
• From persons interested in requesting information or materials from our organization
• From our online donations
The online information that we collect includes name, address, city, province, postal code, telephone number, e-mail address, and, in the case of online giving, the credit card number and expiration date. In order to continuously improve your service and tailor our subsequent communications to you, we may also ask you to provide us with enough information regarding your demographics, comments, professional interests, and contact preferences.
How is the information used?
MEA CENTRE uses your information to understand your needs with the aim of providing you better service. We may use your information to complete a transaction or issue you an income tax receipt for a donation. If you so desire, we may also use this information to update you on the projects and activities of the organization. Credit card numbers are used only for donation or payment processing and are not retained for any other purposes. We also provide you the opportunity to remove your name from our mailing list if you desire to do so. Please review the corresponding section of this privacy policy below.
No sharing of personal information
MEA CENTRE never sells, rents, leases, or exchanges your personal information with other organizations. The identity of all who contact us through this website will be kept confidential. Use of personal information will be limited to the internal purposes of MEA CENTRE and only to further the activities and purposes of the organization.
Security
MEA CENTRE is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. MEA CENTRE uses Internet Encryption Software. This protocol is used when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public internet in encrypted form, and then decrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted MEA CENTRE staff who have been trained in processing this information.
Mea Centre: Pregnancy Support Services - Privacy and Communication Policy
Personal Information Protection
MEA CENTRE is committed to safeguarding the personal information entrusted to us by our clients. Any personal information that we obtain and retain is kept in such a manner as to ensure its security and confidentiality. This privacy statement applies to MEA CENTRE and to any person providing services on our behalf. A copy of this privacy statement is provided to any client on request.
What is personal information?
Personal information means information about an identifiable individual. This includes an individual’s name, address, phone number, age, date of birth, sex, marital or family status, health information, etc.
What personal information do we collect?
We only collect the personal information we need for the purposes of providing services to our clients, including personal information needed to:
- Communicate with you.
- Book your appointment and send you notifications concerning it.
- Provide you with pregnancy tests and pregnancy options information.
- Provide you with one-on-one support and community referral.
We normally collect client information directly from our clients. We may collect your information from other persons with your consent or as authorized by law for purposes of offering our services to you.
How do we safeguard personal information?
We may transfer your personal information to service providers where information processing is outsourced by us in the course of our administrative procedures. Where personal information is transferred to a service provider for processing, we require the service provider to respect this privacy statement and we restrict them from using or disclosing personal information transferred to them for any purpose other than the provision of services to us. Be advised that in certain circumstances we are required by law to disclose certain personal information to third parties.
We make every reasonable effort to ensure that personal information is accurate and complete. We rely on individuals to notify us if there is a change to their personal information that may affect their relationship with our organization. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible. In some cases, we may ask for a written request for correction.
We protect personal information in a manner appropriate for the sensitivity of the information. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information.
We use appropriate security measures when destroying personal information, including shredding paper records and permanently deleting electronic records. Our website includes an SSL certificate that provides encryption for any data sent via web forms on our website.
Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via e-mail, as we have no way of protecting that information absolutely from outside access. We will make every effort to make your e-mail communication with us secure, including deleting client messages as soon as they have been addressed and making regular security updates.
Questions and complaints?
If you have a question or concern about any collection, use or disclosure of personal information by MEA CENTRE, or about a request for access to your own personal information, please contact us.
Email And Texting Standards
The purpose of the e-mail and texting functions are to assist you in requesting an appointment to personally visit this centre or to help you identify another service that may be more conveniently located for you. If you would like to make an appointment to visit our centre, please contact us. For your protection we strongly discourage you from sharing personal details about your situation over the internet. When you visit MEA CENTRE, a client support worker will be available to personally discuss your situation in a confidential setting.
In granting us permission to reply to your e-mail, text, or request for a phone call, please consider the confidentiality of any reply that you may receive. If you are giving permission for us to call you, will there be anyone else who may be present to receive that phone call? Does anyone else have direct access to your e-mail or text? If there are special confidentiality concerns we need to be aware of in responding, please let us know so we may be sensitive to your needs.